Service Degradation Affecting Zoom Clips

Incident Report for Zoom

Update

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Posted Oct 14, 2026 - 05:04 PDT

Update

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Oct 14, 2026 - 01:04 PDT

Update

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Oct 13, 2026 - 20:48 PDT

Identified

We have successfully identified the root cause of service degradation with Zoom Clips affecting a subset of users.

This incident impacts only the users on Windows 11 after the latest version of Edge WebView2 was updated.

Our team is actively working on a resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Oct 13, 2026 - 19:03 PDT

Investigating

We are currently investigating a service degradation with Zoom Clips affecting a subset of users.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Oct 13, 2026 - 17:20 PDT

This incident affects: Zoom Clips.